Ohio Department of Health call center is ready to answer your questions about COVID-19


Staffed from 9 a.m. to 8 p.m. each day. 

Patients can also refer to the Ohio Department of Health’s new COVID-19 website: www.coronavirus.ohio.gov 


1. What are the symptoms?

The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected, but don’t develop any symptoms and don’t feel unwell. Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who get COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness. People with fever, cough and difficulty breathing should seek medical attention.


2. Who should be tested?

Mildly ill patients should be encouraged to stay home and contact their healthcare provider by phone for guidance about their care. Patients who have severe symptoms, such as difficulty breathing, should seek care immediately. Older patients and individuals who have underlying medical conditions or are immunocompromised should contact their physician early in the course of even mild illness.


3. Will the Coronavirus affect my pregnancy?

Currently, the available data on COVID-19 does not indicate that pregnant women are at increased risk, but that could change as we learn more about the virus. However, similar respiratory viruses, such as influenza are known to raise the risk for pregnant women. As such, pregnant women should be considered an at-risk population for COVID-19. The most recent research that indicated the virus is NOT transmitted from mothers to their babies.


4. Should I come in for my scheduled appointment?

If you DO NOT have a fever, tiredness, dry cough, aches and pains, nasal congestion, runny nose, sore throat, or diarrhea AND require care, you will receive a call a day prior to your appointment as a reminder. Patients that are scheduled for an appointment will receive an email or text message two days before their appointment and are asked to pre-register.


IF SYMPTOMS ARE PRESENT, PLEASE CALL AHEAD if you have an appointment. This will help the office protect themselves and other patients.


STAY HOME: If you are mildly ill. You are able to recover at home. Do not leave, except to get medical care. Do not visit public areas. Stay in touch with your doctor. Call before you get medical care. Be sure to get care if you feel worse or you think it is an emergency.


SEEK MEDICAL ATTENTION, BUT CALL FIRST:  IF your illness is worsening (for example, if you have difficulty breathing). The Ohio Department of Health is requesting all patients with symptoms CALL BEFORE going to the doctor’s office or emergency room, and tell them your symptoms. They will tell you what to do.


5. What if I am due for my annual exam or routine prenatal care?

You will receive a call from us screening for symptoms the day prior to your appointment. We will direct your care if you have symptoms.


We are available to refill medications and address non-urgent issues via phone.


6. What to do when I am in labor?

Call our office at (513) 241-4774 when labor symptoms begin and we will direct you. LABOR AND DELIVERY WILL BE CLOSED AT THE CHRIST LIBERTY CAMPUS. Check out the Christ Hospital visitor restrictions on our webpage at www.mtauburnobgyn.com.