Office Policies & Procedures
Make An Appointment
For an annual appointment please contact our office three months prior to the time you wish to be seen. When you call, let us know of any issues that may indicate you need to be seen sooner.
If you are experiencing an emergency call the office immediately.
If you need to reschedule or cancel an appointment, please give us 24 hours notice. This courtesy allows us to offer that time to another patient. Failure to provide 24 hours notice may result in a service charge.
Our group practice enables us to handle any urgent case. We appreciate your patience should you encounter an unforeseen delay due to an emergency. We respect your time and make every effort to see you promptly.
To make your first visit easier, we have provided our new patient forms as well as our patient privacy form on our website. You may download these forms and bring them with you to your office visit, or you may fax them to the appropriate office. The office fax numbers listed to the left. If you are unable to open these forms, please download Adobe Reader from the link below.
Calls for Physicians
If you have a problem that needs immediate attention please call the office. During regular business hours a staff member will take your call, consult with your physician and call you back as soon as possible.
One of our doctors is always available for emergency calls after regular office hours. To reach the on-call physician, call any of our offices. The answering service will contact the physician who will promptly return your call. Please limit after-hour calls to emergencies.
Please request prescription refills early in the day so that we have enough time to consult with your doctor and call the pharmacy. We refill prescriptions only during office hours. Please have your pharmacy telephone number available when you call.
Prescription requests after regular business hours may incur a $25.00 service charge.
Hospital Admissions and Surgery Scheduling
If your physician recommends hospitalization or surgery, our office staff will work with you on the necessary steps. Our physicians provide care for our patients at The Christ Hospital.
All test results, including sonograms and Pap smears, are reviewed by our medical staff. If the results are abnormal we will contact you regarding treatment and follow up care. Be sure we have your current telephone numbers, email and address in your records.