Insurance & Billing

INSURANCE POLICY

The physicians at Mt. Auburn Ob/Gyn participate with many insurance companies and managed care networks. Prior to your visit please contact your insurance carrier to confirm your benefits and verify our participation in your plan. Please remember that the insurance company will only provide an estimate of benefits and not a guarantee of payment. In order for us to bill your insurance company we ask that you present your insurance card to the receptionist at each visit.

BILLING POLICY

Co-Payments
All co-payments will be due and collected at the time of service.

Co-Insurance and Deductible Responsibilities
We will make every effort to verify your co-insurance and/or deductible amounts prior to your delivery, surgery, or procedure. Any out-of-pocket expenses are due prior to the services.

Payment Plans
Our billing department is available to work with you in setting up a payment plan for large balances. Please contact one of our Billing Specialists at the number listed below to discuss payment plan options. For you convenience, we accept Visa, MasterCard, Discover, and American Express.

No Insurance/Self-Pay Patients:
Payment in full is due at the time of service for office visits. Payment plans are available for delivery, surgery, or procedures and can be arranged by calling one of our Billing Specialists at the number listed below.

Past Due Accounts:
In the event that a balance becomes past due your account will be considered delinquent and subject to collection action. As a final step, past due accounts will be referred to an outside collection agency and become the responsibility of the agency.

Returned Checks: A fee of $25 for checks returned to us with insufficient funds will be charged to your account.

Disability and Other Forms:
Completing forms is both time consuming and costly. We will be happy to complete an initial form for you free of charge. Each additional form must be accompanied with a filing fee of $20 prior to completion. Please allow 7 to 10 days for completion of forms.

Billing Office Hours and Contact Numbers:
Mon-Thursday 8:00 AM- 5:00 PM
Friday 8:00 AM- 4:00 PM
Phone: 513-229-3903
Fax: 513-204-3324